Moving!

Due to WordPress all of sudden becoming total prudes and not allowing nudity, I’ve moved my blog to ==> http://eithrael.com/blog/ <== Please go there for all posts. I will not be checking back here anymore. Thank you!

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103 Links

I went through all ninety-nine + four ‘bonus’ links listed on You Should Have Seen This [originally tweeted by @aagblog] and I had previously seen almost all of them. In fact, I hadn’t seen twenty-one of them. I won’t list which ones, but of the twenty-one I hadn’t seen, maybe five or six of them were actually worth seeing. Some are just outright stupid, some are just “hey look, I had a crotch-dropping, isn’t it cute” and some are just animal cruelty seen as comedy to the uneducated masses.

So, to replace those twenty-one seriously worthless links with something actually worth your time, I give you twenty-one links I think are better must see links – plus I do this without the obnoxiously oversized text [in no particular order]:

  1. 100 Numbers, 100 Movies, 100 Quotes – YouTube video
  2. Harry Potter in Da Hood – YouTube video
  3. Fibonacci in Lateralus by Tool – YouTube video
  4. I’m Boba the Fett – YouTube video
  5. Alanis Morissette “My Humps” – YouTube video
  6. BugMeNot – for web sites that require a log in
  7. Samurai Delicatessen – Hulu video
  8. Cat, I’m a Kittycat – YouTube video
  9. Star Wars Cantina – Song by Richard Cheese
  10. $2 at Taco Bell
  11. YodaRoll
  12. Star Trek & NIN: Closer – YouTube video
  13. The “Blog” of “Unnecessary” Quotation Marks
  14. Snopes – If you haven’t seen this, get off my internet!
  15. Mona Lisa via MSPaint – YouTube video
  16. Family Watchdog – National Sex Offender Registry
  17. Fred Phelps Expose – Most fucked up & hate-filled person in America
  18. Ninjai – The Little Ninja [*NSFWL*]
  19. SuberBad – Click around, trust me
  20. Star Wars Vs. Star Trek – DMP Edition HQ – YouTube video
  21. Landover Baptist Church

Please feel free to suggest your own must see links. =]

Posted in links, rant. Tags: , . 1 Comment »

VPS PSA

To those out there, across the many, many tubes of teh intarwebs, take heed of my tale. Stay away from ServerCentral, WingSix and midPhase for VPS hosting. I cannot emphasize this enough. Stay away from ServerCentral, WingSix and midPhase for VPS hosting. Hell, stay away from them for ALL hosting! They lost eleven years worth of data and work in one genius moment of keeping the back-ups on the same box as the data.

Our saga starts back in 1998 when I decided to make a web site. Then I decided to make a few sites. Then I decided to host other people’s sites too.

I found ServerCentral and was really impressed with them. They were a small company in Chicago run by a couple of guys who started the company with their parents’ money. I met them once and even went to the data center once. For years they were fantastic. I couldn’t have asked or hoped for a better hosting company. They were helpful and competent. I told everyone I knew that was looking for hosting or co-locating server space to use them. I loved these guys.

There were a few minor hiccups over the years and one time where things got a little hairy. But I never, in a million years, would have thought they were incompetent or negligent.

As ServerCentral grew they decided to split off their VPS and personal hosting clients to a new company – WingSix. Things were still wonderful under WingSix. 99+% up-time. Helpful staff. Perfect. I think the longest we were down was six, maybe eight, hours.

In 2008 WingSix was sold to midPhase and right off the bat there were problems. The midPhase billing and support staff didn’t have a clue. They were billing me for domains that had been canceled months or years before. They gave me a direct number and personal rep to deal with when we had problems. Yet any time we tried to get a hold of that person or tried her extension it was a dead end. They would respond to one support email and the next email they would reply with a note that I had to identify myself.

Being a client for over ten years meant nothing. My business means nothing to them. Granted, I’m not a powerhouse client, but I still pay my invoices, on time, every time. I have over fifty domains registered through them that they get money for.

Saturday, 21 February 2009. At some point, early in the day, our server went down. midPhase was notified. They said they were working on it and it would take “a few more hours.”

Sunday, 22 February 2009. Emails back and forth. midPhase techs again say it would take “a few more hours” and that they got the box up but are now having “networking issues.”

Monday, 23 February 2009. More emails back and forth. midPhase techs now say that there is a “bad RAID” and they are running FSCK and “it would be up in a few more hours.” We had been asking, begging, them to restore from back-ups and forget the RAID that was bad. It was now that we got the first confirmation of our deepest fears. They had all the back-ups on the same box, on the same RAID that crashed.

Who the fuck puts their back-ups on the same damn HDD as their data?! Seriously?! Even people that are almost completely computer illiterate, know that back-ups are supposed to be on different media than the data they are backing up. My frakkin’ cat knows that!

Tuesday, 24 February 2009. Day Four of being down. The few hosting clients I kept after I closed my business are frustrated and angry. As am I. There are more phone calls and emails back and forth with midPhase as they give me and my tech different stories.

Thursday, 26 February 2009. No one from midPhase bothers to contact us. No email. No phone calls. Just a post on the WingSix blog that reads:

FINAL UPDATE
I regret to inform everyone that we have exhausted our options on restoring services and data from rhino. We have been working around the clock and working on restoring anything and everything we can. The data was unrecoverable from the disk and the backups. We are working on the investigation for what happened on this server as well as the backups so that we can ensure it doesn’t happen again. If you haven’t already, I suggest submitting a ticket or calling support and we can work on providing you with a new VPS as soon as possible. We apologize for this huge inconvenience, and are working on doing everything we can to help bring customers back online as fast as we can.

From what I’ve been told, there were approximately thirty clients on the server that crashed. I am waiting to talk with the midPhase customer service and billing department tomorrow [Friday the 27th] to see what compensation they will offer me. Rumor has it, they will offer me a “free month of hosting.” Really? A free month?! Eleven years of data lost. Eleven years of Guestbook comments on my first web site lost. Years of uploading and organizing my photos in a gallery, with comments, gone. Years of IMAP email gone. I’m guessing I will also be talking to a lawyer tomorrow, or in the very near future. Anyone know any good lawyers that would have any ideas on how to proceed?

Yes, we have basic local back-ups of our sites – the HTML, PHP, CSS, graphics and pictures. We didn’t have local back-ups of the databases, of the photo galleries or the IMAP email. Why would we? We paid them to back up all our data.

I am more than willing to join a Class Action lawsuit. I am irate. I am astounded at the incompetence and negligence of ServerCentral, WingSix and midPhase.

Posted in psa, rant, wtf. Tags: , , . 1 Comment »